Get started in the culinary arts field by joining our Certified Kitchen Cook course. The Certified Kitchen Cook Program consists of 3 courses, totaling 72 hours.
- Certified Kitchen Cook – 20hrs
- Customer Service – 20 hrs
- ServSafe Food Manager – 10hrs
- Hands-On Training – 22hrs
Course Descriptions
Certified Kitchen Cook
The Certified Kitchen Cook credential recognizes those professionals in a food service operation who are committed to high standards in everything they do. The certification is supported by the START (Skills, Tasks, and Results Training) for Kitchen Cook. The Kitchen Cook training covers 18 key areas, including: Explaining how to use basic kitchen tools and equipment, including knives, Converting standard recipes based on portion size and number of portions, Handling special guest situations, including substitutions, and demonstrating basic kitchen safety and sanitation guidelines. Course will cover preparation of breakfast, lunch, and dinner items and assess students on the completion of each skill learned during the course.
Customer Service
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
ServSafe Food Manager
The ServSafe Manager Course covers critical principles including: personal hygiene, cross contamination, time and temperature, receiving and storage, food safety management systems, training hourly employees, and more. The ServSafe® program is developed by the National Restaurant Association with the help of food service industry experts who face the same risks you do every day. Your concerns are our concerns. Our years of experience and inside knowledge of the food service industry are at the core of our courses, exams and materials.
Credentials Available to Earn
Upon successful completion of this course’s certification exams, you will have earned
- Kitchen Cook Certification
- Customer Service Certificate of Completion
- ServSafe Manager Certification
Interested in Enrolling? Register below!
