Technical Support

Savannah Technical College provides technical support to help students access and use essential systems, including email, campus technology, and emergency notifications.

If you need assistance with login issues, account access, or system tools, you’ll find resources below.

1. Go to savannahtech.okta.com
2. Sign in using your full STC email address:
   • Username: Your full STC email address (for example, [email protected])
   • Password: Your assigned password
     • Default password (for new accounts): your date of birth in MMDDYYYY format, if applicable
3. Complete any required multi-factor authentication (MFA) prompts.
4. From the Okta dashboard, click the Microsoft 365 or Outlook application icon.
5. Your student email will open in Outlook.

• Email is activated 24 hours after your first class registration
• Accounts are disabled after two years of inactivity

If you forgot your password:

1. Go to savannahtech.okta.com
2. Click Forgot Password?
3. Follow the prompts to verify your identity and reset your password.

Note: Password updates may take up to 15 minutes to synchronize across connected systems (such as Blackboard, Banner, Microsoft 365, and other campus services).

1. Sign into savannahtech.okta.com
2. Click your profile name or account menu.
3. Select Settings or Account Settings.
4. Under Security Methods or Extra Verification, add and verify a recovery option.
5. Complete the setup process to enable self-service password recovery.

Savannah Technical College sends important alerts through multiple communication channels. If you believe you missed a notification, follow these steps:

1. Log in to your OKTA Portal
2. Select Banner MySTC
3. Navigate to Banner Web Links
4. Click Update Banner Web Account Information
5. Verify and update your contact details