Students

Technical Support

Support for Your Technology Needs

Savannah Technical College provides technical support to help students access and use essential systems, including email, campus technology, and emergency notifications.

If you need assistance with login issues, account access, or system tools, you’ll find resources below.

Student Email Accounts

How to Access Your Email

  1. Go to https://login.microsoftonline.com/
  2. Enter your full STC email address
     (e.g., [email protected] — ensure spelling is correct)
  3. Enter your password
    • Default password: your date of birth (MMDDYYYY)
  4. Click Sign In

Email Access & Account Information

  • Email is activated 24 hours after your first class registration
  • Accounts are disabled after two years of inactivity

Password Reset & Email Issues

If you forgot your password:

  • Click “Forgot my password” in Office 365
  • Follow the instructions sent from microsoftonline.com
  • Check your spam folder if you do not receive the email

Note: Password updates may take up to 15 minutes to sync across systems (Blackboard, Banner, etc.)

Set Up Password Recovery (Recommended)

  1. Go to: https://myapps.microsoft.com
  2. Log in with your current credentials
  3. Click your username (top right)
  4. Select Profile
  5. Click “Set up self-service password reset”
  6. Complete authentication setup

Technical Support Services

What We Can Help With

MySTC Technical Support Form

If issues continue or you need a temporary password, submit the Student Email Issues & Password Reset Form below.

Requests are processed during normal business hours.

What can we help you with?

Your username is your full Savannah Tech email address.

Example: [email protected]

Tip: Don’t forget the “s” at the end of students.

Your initial password is your birth date in the following format: mmddyyyy.

Example: If your birth date is May 13, 1995, your password would be 05131995.

Savannah Tech Email

i.e., [email protected]

Alternate Email

Please enter your personal email. This should be the alternate email that is listed on your Banner Account.

⚠ Having trouble logging in to Blackboard?

If you recently changed your password or phone number, or are not receiving your verification code, please select the appropriate option from the drop-down menu.

Blackboard login authentication is managed through the Okta Portal. In these cases, the IT Department will need to reset your authentication settings or password.

If you are receiving an error message within Blackboard or experiencing issues while using Blackboard, please complete the form below.

Savannah Tech Email

i.e., [email protected]

Alternate Email

Please enter your personal email. This should be the alternate email that is listed on your Banner Account.

Savannah Tech Email

i.e., [email protected]

Alternate Email

Please enter your personal email. This should be the alternate email that is listed on your Banner Account.

Emergency Notifications

Not Receiving Notifications?

Savannah Technical College sends important alerts through multiple communication channels. If you believe you missed a notification, follow these steps:

  1. Log in to your OKTA Portal
  2. Select Banner MySTC
  3. Navigate to Banner Web Links
  4. Click Update Banner Web Account Information
  5. Verify and update your contact details