Certified Customer Service

Offered at the Following Campus Locations

Program Overview

The Certified Customer Service Specialist (CCSS) Program provides training in the core interpersonal and technical skills required to deliver exceptional customer service in a broad range of customer contact jobs.

Entrance Requirements

This program requires either the ACCUPLACER® or COMPASS college placement test and High School Diploma or GED. Minimum Required Age of 16.

ACCUPLACER® minimum scores: Reading Comprehension 36, Sentence Skills 30, Arithmetic 23

COMPASS minimum scores: Reading 70, Writing 32, Mathematics 26