Course Number:MSD163
Course Name:Cost of Quality
Course Credits:3
Course Description:This course is designed to provide students with skills needed to manage the cost of quality in regards to products or services that were not initially done correctly. From fixing a warped piece on the assembly line to having a deal with a lawsuit because of a malfunctioning machine or a badly performed service, businesses lose money every day due to poor quality. For most businesses, this loss can range from 15 to 30 percent of their total costs.


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