| Course Number: | MSD161 |
| Course Name: | Introduction to Quality Improvement |
| Course Credits: | 3 |
| Course Description: | This course provides comprehensive review and working knowledge of key elements represented in ASQ's Quality/Organizational Excellence and Certified Quality Improvement Associate Bodies of Knowledge and the Malcolm Baldrige National Quality Award Performance excellence criteria. The course is designed to provide participants with the QM principles, techniques, tools and skills for on-the-job application, useful in a wide range of business and organizations (e.g. service, manufactoring, government, education, and healthcare). The course is taught using adult learning principles including Discovery Learning techniques and a Learning and Action Planning Log to maximize content retention and usage. |
Savannah Technical College