The Certified Customer Service Specialist (CCSS) program provides training in the core interpersonal and technical skills required to deliver exceptional customer serive in a broad range of customer contact jobs. A key focus of the program is to stimulate the economic development of the State of Georgia.
Admissions Requirements:
- Must achieve regular admission status with the college
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General Core Courses |
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Course Number |
Course Name |
Hours |
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Service Industry Business Environment |
3 |
|
|
Customer Contact Skills |
3 |
|
|
Computer Skills for Customer Service |
3 |
|
|
Business Skills for Customer Service |
3 |
|
|
Personal Effectiveness in Customer Service |
3 |
|
|
|
Total Credit Hours |
15 |
For more information, please call 912.443.5336
