The Certified Customer Service Specialist (CCSS) program provides training in the core interpersonal and technical skills required to deliver exceptional customer serive in a broad range of customer contact jobs. A key focus of the program is to stimulate the economic development of the State of Georgia.
Admissions Requirements:
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Must achieve regular admission status with the college
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High school or General Educational Development diploma
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General Core Courses |
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Course Number |
Course Name |
Hours |
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Service Industry Business Environment |
3 |
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Customer Contact Skills |
3 |
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Computer Skills for Customer Service |
3 |
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Business Skills for Customer Service |
3 |
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Personal Effectiveness in Customer Service |
3 |
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Total Credit Hours |
15 |
For more information, please attend an Information Session held each Wednesday of every month at 3:00 pm in Room 162 of the Administration Building on the main campus at 5717 White Bluff Road in Savannah. Check out the Information Session Schedule or call 912.443.3023 for more details.
Classes start Spring Quarter 2009 and will be held in the evenings at the Savannah Campus. If interested, please call 912.443.5336 or email mcrenshaw@savannahtech.edu for more details.
Additional Contact Info:
Melissa Crenshaw, Economic Development Admissions 912.443.5336
James Bostic, Assistant VP Economic Development 912.443.3018
