The Certified Customer Service Specialist (CCSS) program provides training in the core interpersonal and technical skills required to deliver exceptional customer serive in a broad range of customer contact jobs. A key focus of the program is to stimulate the economic development of the State of Georgia.
Admissions Requirements:
-
Must achieve regular admission status with the college
-
High school or General Educational Development diploma
|
General Core Courses |
||
|
Course Number |
Course Name |
Hours |
|
Service Industry Business Environment |
2 |
|
|
Customer Contact Skills |
6 |
|
|
Computer Skills for Customer Service |
3 |
|
|
Business Skills for Customer Service |
3 |
|
|
Personal Effectiveness in Customer Service |
1 |
|
|
|
Total Credit Hours |
15 |
For more information, please attend an Information Session held each Wednesday of every month at 3:00 pm in Room 164 of the Administration Building on the main campus at 5717 White Bluff Road in Savannah. Check out the Information Session Schedule.
News/Updates
Classes Starting Fall Quarter Classes for the Customer Service TCC will begin Fall Quarter. This 14-week certificate program will be held on Mondays, Wednesdays, and Thursdays from 6:00 - 10:00 pm at the Crossroads campus. The program guarantees interviews with various companies in the area. For more information, please call 912.443.5336 or 912.443.5808.
Additional Contact Info:
Reeshemah Johnson, Economic Development Admissions 912.443.5808
Melissa Crenshaw, Economic Development Admissions 912.443.5336
James Bostic, Assistant VP Economic Development 912.443.3018